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FACTORY AUDIT |
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Who uses this service? Retailers and importers wishing to evaluate the overall performance of their vendor factories or pre-qualify them in terms of capacity and capability can use this service to ensure that professional, independent on-site audits and assessments are conducted.
When to use this service? The factory audit is usually conducted before your order placed. By checking and assessing the manufacturer's legal license, production capacity and capability, quality assurance system, and ongoing performance, the factory audit can provide you with quality information and help you professionally evaluate the overall performance of the manufacturer, bring you the proper decision-making with minimum risk while your order placed.
How to conduct Factory Audit? Factory Audit is an on-site assessment of a facility’s production capacity and capability in meeting specific customer needs.
In addition to helping you pre-qualify the capacity and capability of factories, the findings and recommendations from the on-site assessment provide a useful mechanism to help you proactively encourage factories to adopt best practices and embrace a strategy of continuous improvement. The scope of the factory audit includes: |
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 Physical environment and equipment |
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Existing quality control system (incoming material control, in-process control, final inspection, and packaging) |
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Handling of non-conforming material |
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Communication and personnel |
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Document control and workflow |
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Handling of complaints |
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Training and education |
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DQC factory audit service will cover the reporting of general information provided by the factory, such as monthly production capabilities, machinery involved, main products produced, and in-house/ outsourced operations. This is a process whereby the supplier takes full ownership and responsibility for quality compliance and process optimization, and is a preventive action to uncover potential risk of non-conforming product being made.
DQC factory audit methodology provides a systematic on-site review of a facility and its management system and practices towards clients’ requirements. For each area being assessed, we crosscheck data through visual observation, factory tours, management interviews, and documentation review.
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